幾週前,我們專案中的一位團隊成員無法再使用 Send/Receive。她之前一直都能正常定期使用 Send/Receive。現在,當她嘗試使用 Send/Receive 時,對話框會開啟,而在專案清單顯示之前會執行的狀態列會一直持續運行。它不會像未連接網際網路時那樣失敗,而是持續嘗試推進卻無法完成。
她使用的是 Paratext 9.1.104.59。我使用的是 9.2。專案中的另一位團隊成員使用的是 9.x,不確定具體是哪個版本。
我想到的一個嘗試方法是為她生成一個新的 Paratext 註冊碼,以防這能重置她連接專案的能力。
有人知道這是否可能導致預想不到的問題嗎?生成新代碼後,在輸入新代碼之前將無法執行 Send/Receive,但既然她目前已經無法執行 Send/Receive,這不會讓情況變得更糟,而且可能會有幫助,對吧?
還有其他建議嗎?她可以在那台電腦上存取電子郵件,所以網際網路連接是正常的。速度很慢,但我認為過去一個月沒有明顯變化。
A few weeks ago, one of the team members on our project stopped being able to use send-receive. She had previously been able to use send-receive regularly. Now, when she tries send-receive, the dialog box opens and the status bar that runs before your project list shows up just runs indefinitely. It doesn’t fail, like it does if you are not connected to the internet, it just continues to try to progress and doesn’t.
She is running Paratext 9.1.104.59. I am using 9.2. The other team member in the project is using 9.x, not sure exactly which version.
One thing I have thought of to try is to generate a new paratext registration code for her, on the chance that that would reset her ability to connect to the project.
Anyone know if that could potentially cause an unforeseen problem? Generating a new code will cause you to not be able to do send-receive until you enter the new code, but since she already can’t do send-receive, it can’t make it worse and it might help, right?
Any other suggestions? She can access e-mail on that computer, so the internet connection is working. It is slow, but hasn’t changed noticably in the last month, I don’t think.
機器翻譯自 English