几周前，我们项目中的一名团队成员突然无法使用 Send/Receive 功能。她之前一直能正常使用 Send/Receive。现在，当她尝试使用 Send/Receive 时，对话框会打开，但在显示项目列表之前运行的状态栏会无限期地运行。它并没有像未连接互联网时那样报错失败，而是一直尝试继续却没有进展。
她使用的是 Paratext 9.1.104.59。我使用的是 9.2。项目中的另一名团队成员使用的是 9.x 版本，不确定具体是哪个版本。
我想到的一个尝试方法是为她生成一个新的 Paratext 注册码，以防这能重置她连接项目的功能。
有人知道这是否可能导致意想不到的问题吗？生成新代码后，在输入新代码之前将无法进行 Send/Receive，但由于她目前已经无法进行 Send/Receive，这不会使情况变得更糟，而且可能会有帮助，对吧？
还有其他建议吗？她可以在那台电脑上访问电子邮件，所以互联网连接是正常的。网速很慢，但我觉得在过去一个月里并没有明显变化。
A few weeks ago, one of the team members on our project stopped being able to use send-receive. She had previously been able to use send-receive regularly. Now, when she tries send-receive, the dialog box opens and the status bar that runs before your project list shows up just runs indefinitely. It doesn’t fail, like it does if you are not connected to the internet, it just continues to try to progress and doesn’t.
She is running Paratext 9.1.104.59. I am using 9.2. The other team member in the project is using 9.x, not sure exactly which version.
One thing I have thought of to try is to generate a new paratext registration code for her, on the chance that that would reset her ability to connect to the project.
Anyone know if that could potentially cause an unforeseen problem? Generating a new code will cause you to not be able to do send-receive until you enter the new code, but since she already can’t do send-receive, it can’t make it worse and it might help, right?
Any other suggestions? She can access e-mail on that computer, so the internet connection is working. It is slow, but hasn’t changed noticably in the last month, I don’t think.
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