A few weeks ago, one of the team members on our project stopped being able to use send-receive. She had previously been able to use send-receive regularly. Now, when she tries send-receive, the dialog box opens and the status bar that runs before your project list shows up just runs indefinitely. It doesn’t fail, like it does if you are not connected to the internet, it just continues to try to progress and doesn’t.
She is running Paratext 9.1.104.59. I am using 9.2. The other team member in the project is using 9.x, not sure exactly which version.
One thing I have thought of to try is to generate a new paratext registration code for her, on the chance that that would reset her ability to connect to the project.
Anyone know if that could potentially cause an unforeseen problem? Generating a new code will cause you to not be able to do send-receive until you enter the new code, but since she already can’t do send-receive, it can’t make it worse and it might help, right?
Any other suggestions? She can access e-mail on that computer, so the internet connection is working. It is slow, but hasn’t changed noticably in the last month, I don’t think.
