我正在協助另一位城市的一位 PT Lite 使用者，他最近購買了一台新平板。他說他能夠使用 Xender 安裝 PT Lite，啟動應用程式，輸入授權資訊，然後點擊 Send/Receive。然而，應用程式告訴他「Paratext Lite 未安裝」，儘管他是從 Paratext Lite 內部 啟動 Send/Receive 的。現在，有可能他看到的和他透過書面訊息報告給我的內容之間存在某些混淆，但無論如何，這就是他告訴我的情況。因此我有兩個問題：
有其他人遇到過使用 Xender 等點對點技術來安裝 Paratext Lite（而非透過 Play Store）時的問題嗎？ 我應該向這位使用者詢問哪些詳細資訊，以便更好地排查問題？或者也許他需要從應用程式內部提交問題報告？（這位使用者是法語使用者）
I'm supporting a PT Lite user in another city who recently bought a new tablet. He says he was able to install PT Lite using Xender , launch the app, enter his license information, then click on Send/Receive. However, the app tells him that "Paratext Lite is not installed", even though he launched S/R from within Paratext Lite . Now, it's possible that there's some confusion somewhere between what he sees and what he's reporting to me in a written message, but this is what he has told me nonetheless. So I have two questions:
Has anyone else run into problems when using peer-to-peer technology like Xender to install Paratext Lite instead of the Play Store? What details should I ask this user for in order to better troubleshoot the problem? Or maybe he needs to submit a problem report from within the app? (this user is francophone)
機器翻譯自 English 顯示原文
