這個問題很可能是由於他們本地專案副本的歷史記錄損壞造成的——系統崩潰可能會導致這種情況。
我們通常會向用戶發送如下步驟：
- 備份您的專案
- 將備份還原為一個新的專案名稱
- 刪除您本地的專案副本
- 使用 Send/Receive 從伺服器檢索專案
- 使用 Tools/Compare Texts 來找出還原的專案與第 2 步中建立的專案之間的差異。
我們曾嘗試讓 Paratext 9.2 能夠從每次專案成功 Send/Receive 後建立的備份中恢復專案。
他們可以在主選單中嘗試 “Paratext > Advanced > Diagnostics > Verify project repositories…” 命令
John+Wickberg
Paratext 支援
The problem is most likely caused by the history of their local copy of the project getting corrupted - system crashes can cause this.
We normally send steps like this to users:
- Backup your project
- Restore the backup to a new project name
- Delete your local copy of the project
- Retrieve the project from the server using send/receive
- Use Tools/Compare Texts to find changes between the restored project and the project created in step 2.
We did try to make Paratext 9.2 able to recover the project from a backup that is created at the end of each successful send/receive of the project.
They can try the “Paratext > Advanced > Diagnostics > Verify project repositories…” command on the main menu
John+Wickberg
Paratext Support
機器翻譯自 English
