New here? Create a new account!

[FIXED] Registering for Paratext 9 with an email ID used for registering Paratext 7

0 votes
401 views

While trying to register for Paratext my colleague got a message that he has to provide his Paratext 7 registration number. This colleague was in fact using Paratext 7 as a tech support person, but as his role changed within the organization he hadn’t registered/migrated to Paratext 8 or above.

We were able to find his P7 registration number from the email he received while registering for P7, however the system is not accepting the same.

Could someone please help me register this user for P9?

Paratext by (229 points)
reshown | 401 views

1 Answer

0 votes
Best answer

@anon649716, I will email you off-list.

james_post

by [Moderator]
(2.1k points)

Thank you for your help. The user is now able to use P91 :slight_smile:

by (229 points)

Related questions

0 votes
1 answer 356 views
User roles for Paratext user with no email address
In the past, I believe that a Paratext user with no email address could not be a Consultant or an ... I think it opens up some helpful possibilities. Thanks, james_post
[Moderator]
james_post 2.1k asked Mar 22, 2023
Paratext
0 votes
2 answers 506 views
Multiple PT registrations with one email account?
Is it possible to have multiple Paratext registration codes associated with a single email address? We're considering a ... if they only had 2 email addresses between them?
n8_in_car 298 asked Oct 12, 2020
Paratext
0 votes
0 answers 345 views
Unexpected creation of a user {edit, change Registration Information email address, Paratext Registry}
A little earlier I changed the Registration Information for a user: The username was: Samuel Davis (this is a ... Information did include an email address. This is also strange.
wdavidhj 1.4k asked Aug 26, 2019
Paratext
0 votes
2 answers 711 views
Paratext registration email change
I have a Paratext user who registered using one email address, (non-Google account), and they used that email to log ... this? Any easy way to correct the issue? Thanks BEH
BEH 418 asked Nov 7, 2017
Paratext
0 votes
1 answer 165 views
Cannot log in to registry or delete old email address in the registry
I have a user does not know his registration code, so I want him to generate a new one. To do this, he needs to log ... in with email #2. Any ideas on how to move forward? Thanks!
Alex W. 191 asked Jul 7
Paratext
Welcome to Support Bible, where you can ask questions and receive answers from other members of the community.
Finally, all of you, be like-minded, be sympathetic, love one another, be compassionate and humble.
1 Peter 3:8

Categories

3,064 questions
6,024 answers
5,695 comments
2,036 users