Thanks for writing back.
It was actually Judy Roszhart who registered with the ntm.org address (the (address removed) address is also Judy). She registered on June 19th. She was getting things ready for a Paratext 8 workshop that was offered in Brazil, so she set up a training project, and registered several users who were going to take the workshop, and didn’t have good internet access.
She then went several weeks without accessing the site.
On August 28th, I added Jeffrey Roszhart as a user, and he later associated his Gmail account with that registration. (I don’t know if he initially tried to register his NTM.org address which his wife was already using, or any of those details, so that could have initiated the glitch)
Around that time, all the users that Judy Roszhart had originally registered, associated their own email addresses with their registrations, as they were all at the Paratext workshop.
On August 30th, Judy wrote me that she was unable to sign in using her Judy Roszhart address, and that the person teaching the workshop had helped her investigate, and found that the address on her account had been changed to the mntb.org.br address. She logged in using her original password from her records, and was able to do everything there, but her address of preference is the (address removed) address. Jeff and Judy are members of NTM, who work in Brazil, so they have both ntm.org and mntb.org.br addresses, and the mntb.org.br address forwards to the other one.) So, no one knows how the mntb.org.br address got into the system, as Judy said that she never uses that address, but always uses the ntm.org address.
I also checked into the history of the users she had registered, and none of their history goes back to the time when their registrations was actually created, but back to when they confirmed their own email addresses. That may be normal, but I just never checked.
Just a history, if that helps figure anything out.
Now we will just add Judy’s preferred address to the account, and see where things go from there.
Thanks
BEH