[FIXED] Registering for Paratext 9 with an email ID used for registering Paratext 7

Question

While trying to register for Paratext my colleague got a message that he has to provide his Paratext 7 registration number. This colleague was in fact using Paratext 7 as a tech support person, but as his role changed within the organization he hadn’t registered/migrated to Paratext 8 or above.

We were able to find his P7 registration number from the email he received while registering for P7, however the system is not accepting the same.

Could someone please help me register this user for P9?

Answer 1

@anon649716, I will email you off-list.

james_post

Comments

Thank you for your help. The user is now able to use P91