Why would some resources disappear from the computer and then not be available for download.

Question

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I have had some communication with the Menya team and on Saturday the main translator (Jay Patiqu) informed me that he has been having trouble opening Paratext in the past few weeks. We talked extensively on Monday evening so I could get details of his issue and try to help him. He can open Paratext but only the Menya project (MCR) and the Translators Notes Display (TND) windows contain anything. The other 6 windows (T4T, CEV, TPB12, EasyEnglish, ESV, and NIV)  that he usually has open are blank apart from the title, and tell him they have been removed. I led him through a search of his hard drive for the TPB12 project file and found no trace of it. We then went to the Download/Install resources function in the main Paratext menu and sought to download the missing resource projects. However, they were not listed in the projects that are available to him, even though there was no filter set. The Internet (DBL and Paratext Servers) option was selected, as was the option to Show resources only in the languages that match my installed resources and projects. He says this issue developed about two weeks ago. The program was certainly behaving itself when he left Ukarumpa on June 6. He has version 9.5.101.3 installed, whereas I am still using 9.4.101.25.

Answer 1

It's hard to know what is going on. Please have the user with the problem use Help > Give feedback so we can take a closer look.