Unexpected Permissions problem

Question

While trying to update one of my projects (BT) in Paratext Lite on my Android phone I get a Unexpected Permissions problem. I am the administrator. Any ideas as to what to look at? I don’t have that problem with any of my other projects.

Answer 1

Hi ace541611,

After getting the error message, could you do (Main/Hamburger menu) → expand → Submit feedback.

That way we can see the log file, and the name of the project for which the problem occurs.

Answer 2

ace541611… did this help resolve your problem? You can’t do better than having hindlemail helping you!

Comments

hindlemail:

Main/Hamburger menu) → expand

Thanks for your help. I am not seeing the (Main/Hamburger menu) that you are referring to in Paratext Lite after I get the error on my phone. Not sure how to get there.
ace541611

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1. Click on the 3 horizontal lines. (that look a bit like a Hamburger)
   

   

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2. Expand the menu to see all the options.
   

   

   image720×1560 143 KB

3. Click on “Submit Feedback”
   

   

   image720×1560 159 KB

4. Then fill out the form, and click Submit.

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I filled in the form and submitted it. Thanks! ace541611