0 票
215 次浏览

When we open PT-8, we get this message as in screen shot.
I tried holding Shift and open.
Re-installed the whole new PT-8

Still the problem is there.

ajesh

Please help us to clear this issue.
Thank You
anon237655

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Paratext 中 由 (120 分) 发布
已重新显示 | 215 次浏览

1 个回答

0 票
最佳答案

Some unexpected error must be occurring as the settings are being created - since this message is only shown when the settings are deleted.

Send this file to [Email Removed] so we can do further investigation:

C:\Users{userName}\AppData\Local\Paratext80\ParatextLog.log

John+Wickberg

Paratext Support

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由 [Administrator]
(3.4k 分) 发布

已重新显示

Dear John+Wickberg,
This issue is still occurring even though we tried changing the user. Admin user also gives the same dialog box.

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