New install cannot S/R Internet until after S/R USB key

Question

I have just installed Paratext (latest 9.2) on two new computers. After installing and putting in registration code, I went to S/R from the Internet. Nothing. No projects come up. If I do a S/R from a USB key, however, that works. And then after that S/R, I seem to be able to do S/R from the Internet again. Don’t know what that’s all about…

Answer 1

Maybe restarting the computer after the install would also have helped the first internet send/receive?

Restart computer after a new install

I’ve heard of two users recently who after installing Paratext 9 for the first time, went to send/receive projects, and no shared projects were visible. When they restarted the computer, send/receive did show them projects. So maybe it is wise to restart the computer after a new install, even though Paratext does not require you to.

Answer 2

I know this is long after the fact, but were you able to repor this @jeffh?

Answer 3

I can’t remember if I reported it or not… Feel free to report if you’ve seen this. I’m not in a position to report it right at the moment, but I should have some more installs on new computers in the coming months, and may come across it again.