install error on new pc. Long list of errors

Question

I typically work in Macos and use parallels. The one time I installed paratext there, I had no issues. I've got a new pc I'm setting up (Gateway windows 11 home). I installed from the website and upon starting the app, got these errors. I then went to uninstall and ran a repair. That completed, apparently successfully, and I still get these same errors. To be honest, I don't know what any of this is. Thanks for any help. 

Answer 1

Hola.

It has happened before, it is an issue with Windows components. You can see the instructions at this link: https://paratext.org/ufaqs/fix-unable-to-load-dll-mozglue-error-missing-mozglue-dll/?highlight=mozglue

Basically it's forcing an update of the Visual C++ Runtime (a component for Windows) and making sure there are no pending updates in Windows Update (which usually includes updating the .NET Framework.

Saludos,
Pepe.

Comments

That was exactly it. Thank you!