Question

While loading Paratext I got a Blue Screen of Death on my Windows 11 computer. I now can't load paratext. When I try to load it, I get this message (Object reference not set to an instance of an object - see screenshot below) I re-downloaded the paratext installer and tried a repair. It didn't change anything. I then uninstalled Paratext 9.4 (keeping settings). I then reinstalled it. It then opened, and updated. I exited paratext and it gave the message for installing updates, but when that completed I got the same message again (see below) and paratext would not open.

Can anyone help please. - Jock

Answer 1

It looks like some Paratext settings were corrupted in the Windows crash.

I would try resetting Paratext by holding down the Shift key while it is starting.

John Wickberg (Paratext support)