All window contents black!?

Question

Has anyone ever seen a situation where ParaTExt opens and all the windows have completely black contents?

If so, how did you fix it?

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Answer 1

We have seen this for certain graphics card drivers.
One way of fixing it maybe to upgrade to the latest graphics card driver.

Alternatively one can disable Hardware Acceleration:

1. Tools -> Options
2. Uncheck “Enable Hardware Acceleration”

Also submitting a problem report from the machine doing this would be useful, with a description ‘all windows black’, (before upgrading graphics driver) as we could then record the problematic driver version number and blacklist it.

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Answer 2

Currently I’m trying to sort out a computer where the SLTForm is displaying black for Hebrew, but not for LXX. Also the title comes up as SLTForm, not what it should. Not found a solution yet. In Paratext 7.5 there doesn’t seem to be anything about enabling hardware acceleration.

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Answer 3

Fixed it by reinstalling. (Run installer then clicked Repair.)

(Well, actually I fiddled with all sorts of things* first, but they didn’t seem to help.)

• Including: Display driver settings, Alternative Rendering Engine, Renaming the HEB folder in My Paratext Projects, then opening then renaming back then reverting the rename and reopening PT, Switching to LXX, On/Off Byzantine text.

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