I’ve got a problem with a translator’s computer that was facing the black window contents problem. (Notes window shows contents as completely black.)
A colleague tried reinstalling 7.6 but when that failed then also 7.5. Unfortunately that seemed to fail too.
Now the problem I have is that 7.6.54 refuses to install because it complains that the Alternative Rendering Engine is turned off so I need to turn it on in 7.5 first. But 7.5 is not functioning and will not install either. It complains while doing the black command-prompt-style patch screen (lots of dots) “Checking version numbers.This patch is older than your installed version.” This happens even if I:
- Delete/rename the Paratext 7 folder,
- Delete/rename the %appdata%/Paratext73 folder
- Delete the ScrChecks registry settings
I understand that both .Net 4.5.1 and 4.6 has been installed.
So my questions are:
- Where on earth is the Alternative Rendering Engine setting saved and how can I change it manually?
- What do I need to do to stop the objection that the patch is older than the version installed?