Cannot uninstall Paratext 9

Question

Since I had problems with a major Windows update and Paratext 9 not working properly, I wanted to uninstall and re-install Paratext 9. When I try to use the offline or online installer for Paratext 9.0.63.1 it fails to uninstall the former and crippled version on my computer since it cannot find the file Paratext_9.0.62.1_Installer.msi. I do not have that file.

I cannot uninstall via Windows 10 Settings, removing apps or the Control Panel, since the Remove option is not present for Paratext 9 Packages. Any suggestions about what I can do? There are log files.

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Answer 1

I received the 62 file and problem is now solved. Thanks.

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