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I just submitted a report and was given PTXS-15894 as an issue number. How do I go about checking on the status of this problem report?

Thank you

पुराना पोस्ट - इसकी मूल भाषा में दिखाया जा रहा है
Paratext में द्वारा (478 अंक) | 197 व्यूज़

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सर्वोत्तम उत्तर

Unfortunately, as discussed here, we don’t have the money to allow everyone to access our tracking system directly.

However, you should have gotten an automated confirmation e-mail - replying to that should allow you to contact us about the issue. It can take us a few days to even start looking at your issue (especially over the weekend), so please be patient. If we need any more information from you, we will also contact you via e-mail when looking into the issue. Otherwise, it will be prioritized and then fixed based on that prioritization.

पुराना पोस्ट - इसकी मूल भाषा में दिखाया जा रहा है
द्वारा [Expert]
(16.7k अंक)

संबंधित प्रश्न

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There was a problem with our Internet connection when I was submitting an error report. We have fixed the connection ... it now? Or when will it try again? Thanks anon703820
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