+1 vote
561 views

I have found that if I try to log into the Paratext Registry, but use the wrong email address, then it brings up a New User form to fill out (with a Register button at the bottom). But even if I don’t fill out that information and click the Register button, it’s already too late! The user registration for that email address has already been created! (Note that this is what happens with a gmail/SIL address; it appears that if I check “I don’t want to use a Google account” it doesn’t create the account right away, maybe because it has less user information?)

It should not be that easy to create a new registration in the Registry. There should be that “Register” button which has to be clicked, so that a person needs to make an intentional decision to create the account, not just accidentally type in the wrong address.

I have seen elsewhere a recommendation that people with multiple email address should add all of those addresses into the Paratext registry, so if they accidentally enter the wrong address, it will still take them to their account.

But it definitely shouldn’t create a new user that quickly for a non-registered email address.

Paratext by (1.4k points) | 561 views

3 Answers

0 votes
Best answer

For what it’s worth, if you accidentally created a new account, you can go to Settings and find the button to delete your account. Having an account doesn’t mean you have a Paratext registration, however. It just means your email address exists in the Registry but there is no information associated with it. If you don’t do anything with it, it will be deleted automatically after a while.

by (1.0k points)
0 votes

jeffh - this is a good point. Can you us the Help > Give Feedback to report the issue so that it gets into the proper system?

by (9.8k points)
0 votes

OK done…

by (1.4k points)

Related questions

0 votes
0 answers 300 views
A little earlier I changed the Registration Information for a user: The username was: Samuel Davis (this is a ... Information did include an email address. This is also strange.
wdavidhj 1.4k asked Aug 26, 2019
0 votes
1 answer 23 views
I need to log in to the Paratext Registry but the login page is just taking me round in circles. I need ... fill in the form to request copyright permission for certain pictures.
anon399461 123 asked Feb 2
0 votes
1 answer 323 views
Is there a delay between registering a user for Paratext and seeing them in Paratext Registry? I was trying to conduct a ... her access because I couldn't find her in the registry.
Mercado 203 asked Mar 28, 2025
0 votes
1 answer 28 views
I have a user does not know his registration code, so I want him to generate a new one. To do this, he needs to log ... in with email #2. Any ideas on how to move forward? Thanks!
Alex W. 191 asked Jul 7
0 votes
1 answer 421 views
I am unable to create a new user in the registry for some reason. Here is the error that I get. Capture.PNG1125 ... KB I hope this issue is resolved soon because we are blocked!
anon111557 105 asked Jun 11, 2019
Welcome to Support Bible, where you can ask questions and receive answers from other members of the community.
Accept the one whose faith is weak, without quarreling over disputable matters.
Romans 14:1
3,039 questions
5,995 answers
5,661 comments
2,022 users