Pre-registered Project can't be migrated

Question

We are holding a PT8 migration workshop for a couple dozen languages, but the Eastern Tamang team got stuck when they tried to migrate their NT project, with an error message that the project was already registered. A search for “Tamang” in the registry found only their OT project and Western Tamang, but now that I’m home, I can see that Bryan Varenkamp pre-registered the project several months ago. They added me to the PT7 project as an admin, and I was able to receive it in PT7. I thought I should be able to migrate it to PT8 from there, but it’s disabled in the list of available PT7 projects (either via File > Open project or via Send/Receive).

1. Could an admin with access to the servers do a migration for us, so that the users only have to do send/receive to receive the project? (No one is making changes to the project.)

2. If we encounter this kind of situation again, how should we handle it?

Thanks!

Answer 1

This has happened to us too.

If the project was pre-registered by a particular user, it seems that the PT8 server wants that particular user to migrate the project (or perhaps somebody who was already on the project when it was registered?). So when somebody else tries, it gets confused and says the project is already registered.

We emailed Paratext Support ([Email Removed]) and they deleted the pre-registration. Then we could go ahead with the migration/registration normally as a different user.

SIL+LSS+PNG

Answer 2

If you have sufficient rights in the registry, you can authorize another admin to do the migration. This is on the “Member” tab.

Or if you need my help, PM me with the project name.

sewhite

Answer 3

An UBS admin removed preexisting registration and migration was fine.