PT 7.5 slow moving from window to window

Question

For the last few weeks, switching from window to window in PT takes several seconds each time. It doesn’t matter which kind of window: project, resource, interlinear. I have Windows 8. Yes, I have By Chapter checked and Parallel Passages by Verse (but I currently am not using parallel passages). The processor in Task Manager spikes to 26% but nothing else spikes. About that time PT upgraded to the latest 7.5 level and my antivirus also upgraded. I’ve tried turning off the antivirus temporarily but it is no better.

Answer 1

The latest updates to Windows and .NET have fixed this problem. A colleague noticed his previously slow Paratext was back to normal so I allowed the Creators Update and all Microsoft updates. I had to manually check for a few additional updates after the Windows update. All is now well. the “winver” command tells me I am on Windows 10 version 1703, build [Phone Removed].

In the reply from anon291708, above, Doug Higby noticed that a .NET update resolved the problem. These are standard updates, they don’t require users to have signed up for “Windows Insider” versions.

Comments

I resisted as long as I thought I could, but finally relented and allowed
Windows Update to install .NET 4.7 on my Win7-x64 machine. I have an SSD
and 8 GB RAM, so things are usually fairly snappy. After installing .NET
4.7 FLEx ran fine, but Paratext got all laggy-like…

I went to ‘Programs and Features’ and uninstalled .NET 4.7, which also
uninstalled .NET 4.0, 4.5, and 4.6 just as advertised–NOT! But–as sewhite
White mentioned earlier–after a restart Windows Update was on the job and
let me know right away that there were updates available, .NET 4.5 being
among them (interestingly, .NET 4.7 was /not/ listed!) I’ve re-installed
.NET 4.5 and things seem to be back to normal (Paratext, FLEx, and Logos,
wouldn’t start without it). I haven’t re-installed 4.0 or 4.6. Maybe I
should view this as an unwitting opportunity to clean up my .NET framework
closet?

On that note, while looking into the sometimes murky world of .NET
versions, I found a tool that detects installed versions and points you to
download locations for versions you don’t have installed (
https://www.raymond.cc/blog/how-to-check-what-version-of-microsoft-net-framework-is-installed-in-computer/).
I found it helpful, but use at your own risk!

Paul

Answer 2

Have you received and installed a Windows update called (KB3186568)?
(This is the .NET Framework 4.7.) I am not sure if it also sent to
Windows 8 machines. I got it yesterday on my Windows 10 version 1607. It
slowed switching down as expected, so I uninstalled it again.

Iver+Larsen

Den [Phone Removed]kl. 01:56 skrev sewhite :

Answer 3

And once you’ve got it uninstalled, see https://support.microsoft.com/en-ph/help/4024204/how-to-temporarily-block-installation-of-the-net-framework-4-7 for how to avoid getting it again through automatic updates.

Answer 4

Just to link this thread to the previous discussion about this problem, the original discussion is here.

Answer 5

Uninstalling NET Framework 4.7 fixed my problem, although it was labeled KB3186539 for Win8.1. I temporarily blocked it as anon716631 suggested. Curiously Windows Update still thinks it is installed.But I can jump from window to window with a minimal delay, like it used to. Thanks!!!

Comments

With this latest round of updates, Windows installed NET Framework 4.7 again, despite the temporary “block”. Again it made Paratext slow. Be warned.

Answer 6

The .NET 4.7 update is coming to Windows 7 users as well.

I found on a test machine that Windows 7 installs .NET 4.7 as a program (not a Windows feature) that can be uninstalled in Control Panel > Uninstall Programs.

When I uninstalled .NET 4.7, I needed to reinstall .NET 4.5 in order for Paratext to work. I found this in Windows Update: I clicked on “Check for updates” and .NET 4.5.2 was in the list of recommended updates. Or if you have a copy of the Paratext offline installer, you can install Paratext again, and it will reinstall .NET 4.5.

Comments

I'm looking at a computer with Windows 7 Pro, Service Pack 1. In Windows Update > View update history I see that

  Microsoft .NET Framework 4.7 for Windows 7 and Windows Server ...
  x64 (KB3186497)


  was installed as an update on 28/06/17. But FLEx 8.2.[8 or 9] is
  working fine. It does not crash when working in either the Gloss
  or Analyze tabs of the Interlinearizer.</p>

She just installed all the latest Windows 7 Important updates, and we checked to make sure that FLEx still works. We're tempted to leave well enough alone and not try to uninstall .NET Framework 4.7, but it's a bit worrisome.

Has anyone else had this experience? Does .NET 4.7 in Windows 7 "work" in spite of its crashing in Win 8 and 10? Or is FLEx 8.2 immune from the .NET problem?

Puzzled in PNG...

  KimB


  Language Technology


  SIL PNG

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I’m FLEx 8.3.8, and I did not see any problems in FLEx after installing .NET 4.7. It is only if you install the whole Windows 10 Creators Update that it will crash.

But .NET 4.7 does affect Paratext, so if you are using Paratext, it is better to get rid of it or sign up up for the Windows Insider Program and install Windows 10 Insider Preview 16241.1001 (rs_prerelease). I just tried to install this preview and can confirm that it solves both the FLEx and the Paratext problem.

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Has it been determined yet whether .NET 4.7 affects Windows 7 as it does Windows 10?

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Yes, see Anyone else having PText 7.5 problems on Windows 10 Creators' Update?

Answer 7

Ever since the KB4041085, Security and Quality Rollup for Net Framework (dated 9/18 for me), I have not had a problem with switching from window to window

Comments

I wonder if there’s a difference between Win7 (me) and Win8 (you)? It’s
hard to find good info on .NET at the best of times, but I’ve never really
had a satisfactory answer to my question about .NET 4.7 on Win7 (other than
sewhite White’s comments above). But in the absence of any compelling reason
to install .NET 4.7, I think I’m going to continue avoiding it for the time
being. Things are better without it, and nothing I’m aware of
depends on it (yet…)

Paul

Answer 8

Yes, the KB4041085 is only for Win 8.1. There does not seem to be an update for Net Framework 4.7 on Win7 on the Microsoft website, but maybe I didn’t look hard enough.Hopefully you can keep 4.7 off your computer until this is fixed. Win 8.1 kept reinstalling it after I took it off.

Answer 9

The Windows 10 Fall Creators Update (version 1709) solves all these issues. If you want to get it now, go to https://www.microsoft.com/en-us/software-download/windows10, click the Update now button and run the Windows10Upgrade9252.exe file that it downloads.