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Questions by John Wickberg

0 votes
1 answer 202 views
How do I get a corrected version of HEB/GRK in Paratext 9.4?
The HEB/GRK Source Language resource included in the Paratext 9.4 installable has some problems - most noticeably at the end of ... there is an update for it. The file is about 9M.
asked Feb 8, 2024
Paratext
0 votes
1 answer 331 views
Why does Paratext sometimes send a large file after Send/Receive is completed?
We recently got this question as a support issue and tracked this down to the user settings that Paratext backs up about once ... is over 10M. This change will be in Paratext 9.4.
asked Jan 19, 2024
Paratext
0 votes
1 answer 144 views
YouTrack messages caused by me reviewing bug reports
I am currently reviewing bug reports that haven't been given a priority in the YouTrack system we use. So, you ... that appear to be hindering work. John+Wickberg Paratext Support
asked Apr 20, 2023
Paratext
0 votes
2 answers 400 views
Providing information about Paratext 9 memory usage
We have received some reports about Paratext 9 becoming slow because it is using a lot of memory, but so far ... the cause of the memory problem. John+Wickberg Paratext Support
asked Nov 2, 2019
Paratext
+1 vote
2 answers 350 views
How to correct problem with Paratext 8 not starting - Can't load ICU library
Some users have had problems starting Paratext 8 after it has been installed and are getting the message: Can ... Removed] to get further assistance. John+Wickberg Paratext Support
asked Dec 1, 2017
Paratext
0 votes
1 answer 230 views
New SIL email policy removing attachment from emailed problem reports
Due to problems with machines getting viruses through .zip file attachments, SIL email administration has changed their ... the report to the server. John+Wickberg Paratext Support
asked Mar 24, 2016
Paratext
0 votes
1 answer 230 views
Windows 10 and Microsoft C++ Runtime
Last week, a user was unable to run Paratext 7.5 after installing it on a Windows 10 machine. We found that ... this package, you can get it here. John+Wickberg Paratext Support
asked Jan 11, 2016
Paratext
0 votes
1 answer 224 views
Some Paratext installation files may be removed on Windows 10 upgrade
I've seen a couple of Paratext error reports where Paratext was running fine previously and suddenly started getting ... Paratext to fix the problem. John+Wickberg Paratext Support
asked Jul 31, 2015
Paratext
0 votes
0 answers 146 views
Sample configurations that show slow performance on opening for Paratext 7.6
We've received some reports that people believe Paratext 7.6 is slower when opening some configurations, but don ... situation. Thanks for your help, John+Wickberg Paratext Support
asked Jun 3, 2015
Paratext
3,046 questions
6,006 answers
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2,027 users