0 votes
248 views

Due to problems with machines getting viruses through .zip file attachments, SIL email administration has changed their policy to remove all archive attachments. This new approach will remove archive files even if the extension has been changed, so the previous change we did of renaming .zip files to .zop files no longer works.

Rather than sending the .zop file, they recommend that you upload the file to Google Drive and send a link to the file. The link will need to give all people who receive it view access to the file.

Another option is to rename the .zop file to be a .zip file and extract the log.txt file so you can send it by itself.

We’ll see if we can come up with a better way to work around the problem.

Note that this change does not interfere with problem reports being sent directly to the server by Paratext - it only affects emailing in reports that were saved to the desk top because internet access is disabled or there was some other problem sending the report to the server.

John+Wickberg
Paratext Support

Paratext by [Administrator]
(3.4k points)
| 248 views

1 Answer

0 votes
Best answer

6 posts were split to a new topic: Problem getting e-mails from this site

by [Expert]
(16.7k points)

Related questions

0 votes
1 answer 284 views
I was working on a end user computer helping with a PT8 crash, and I submitted a problem report. Right after I ... the ability to enter an update as well. Does that exist?
listentwice 1.2k asked Jan 10, 2018
0 votes
5 answers 889 views
I have twice been asked recently as to whether there was a way to attach final consultant checking reports to a ... filing cabinets or lost. Any suggestions as to best practice
anon251522 150 asked Sep 26, 2022
0 votes
3 answers 455 views
We're using ParaText 8 in a politically sensitive restricted access area. The MTT does not take his work computer on-line, ... gone wrong and how to fix it? Thanks for any help!
anon490883 109 asked Jan 21, 2020
0 votes
1 answer 220 views
There was a problem with our Internet connection when I was submitting an error report. We have fixed the connection ... it now? Or when will it try again? Thanks anon703820
anon703820 222 asked Sep 14, 2018
0 votes
1 answer 209 views
I just submitted a report and was given PTXS-15894 as an issue number. How do I go about checking on the status of this problem report? Thank you
MSEAIT_LT 478 asked Mar 7, 2018
Welcome to Support Bible, where you can ask questions and receive answers from other members of the community.
Give proper recognition to those widows who are really in need.
1 Timothy 5:3
3,053 questions
6,013 answers
5,677 comments
2,032 users