Need help with corrupted project

Question

We seem to have a corrupted project on the Paratext servers and I’m not able to restore it to health. Even when I delete the project from my computer completely and download it again, the project appears as an older version and remains corrupted. That’s the info I get after >Verify project repository<

We do have a backup zip file with all the latest changes, but that one seems to be corrupted too because when I restore the project from the BU zip file, it will still not pass the check under >Verify project repository<

So, now I’m thinking of removing the project entirely from our computers and the server (including the registration) – and then start a new project from scratch. If we go that route, does anybody know if we would then be able to import the notes, history and interlinear data from the BU zip file?

Answer 1

Beware that Paratext backup zip files do not include any history information, so if you want to retain your project history then do not delete your project!

After performing a verify again, please use Help > Give feedback so we can help you fix your project (ideally without losing any history).

Comments

too late … but I’ll be sure to remember that for next time.
thnx