Paratext for Linux very slow

Question

I received this email from a user and do not know what to suggest. It is a new computer with a new installation of Wasta.

“Paratext is very slow in entering and/or editing text. If I need to change a word, and I hit the backspace or the delete key more than one time, it will pause…pause…then finally put the change on the screen. Sometimes it takes 10-15 seconds for changes to be registered and displayed. I have never seen anything so slow in the last ten years or more. Other programs does not have this program (such as Libre , etc.) Only Paratext and I haven’t figured out why or if this is the way PT runs on a linux computer. It would take several minutes to change and enter as much as I have already written. Otherwise, [Wasta] is all working.”

They do not seem to be having this trouble with similar machines with Wasta.

Any suggestions?

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Answer 1

Here is what I learned from the tech who installed Wasta on this machine.

“The last computer is complete. It took a while to figure out that the grub and the kernel version of the current Wasta we have is not compatible with the EFI version of the dell. We managed to install wasta 18.04.”

The other machines have 16.04 on them and are working fine.

Comments

Can you get him to do a problem report?

Is view by chapter tuned off?

Does this happen all projects of just one?

What view is he using, does say changing to formatted make any difference?

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Well, praise God! They are restarting the computer a few times a day and that seems to take care of the issue. This team is WAAAAAY out (plane and 28+ hour boat) on their island, so providing tech support is very difficult.

Sorry for the delay in answering. But sometimes during a delay, the answer presents itself!

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Answer 2

We keep having blank window problems on Linux. It is going slow, on the wasta machine, on mine (Ubuntu) not so slow.