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Has anyone else ever run into this problem, and is there a way to correct it? I've seen it a few times in the past year.

Another user creates a new comment that is inextricably connected to an existing comment. I'm not sure how it has happened. Perhaps the other user and I were working on the same comment and did a send/receive afterwards. In any case, from my end, deleting the newer one deletes the older one. Both cannot be opened at the same time. Usually when I try to close down notes it says one of the notes isn't saved. It's quite difficult to navigate and I often lose things I'm writing to the other user in an attempt to communicate what I want to do.
Paratext ago by (242 points) | 11 views

1 Answer

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B - I've never heard of this. Can you do a Paratext > Help > Give Feedback report and include the particular book where this occurs. It would also be helpful when you send the report if you can include screenshots (option) with the note(s) open.
ago by (9.8k points)

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