Why different search results for the same project on two computers?

Question

In our translation office we have four different users each with his own laptop. We have long been puzzled as to why they give different search results.
Each user is working in the same project file and doing the exact same search. So for example while 3 of the 4 users register 46 search results for "ark of the covenant" in our Bible text one of the users shows only 6 results. We have combed over the search settings dozens of times and can't see any difference. Why are the search results we are getting not reflecting the actual text of our project?
Thanks,
Caleb

Answer 1

How searches  can be different:

1) Match in "verse text" or "all text"

2) book selection the same? 

3) restrictions the same?

4) Match case on or off, ignore diacritics or vowel points on or off, ignore whitespace differences on or off?

If those do all match, is there a difference in the project version on the different computers, has the one "odd" computer done a send/receive as recently as the others? 

Another thought, maybe the "odd" user should reset their Paratext, by holding Shift when they start it. This can be helpful when something in Paratext does not seem to work right.
https://paratext.org/ufaqs/how-do-i-reset-paratext/

Comments

Thank you. 1 - 4 All exactly the same as well as up to date send and receive.
I actually did finally manage to get it to work properly. In Paratext settings I changed the system language from French to English. Then everything worked. Would that have done a Paratext reset? And it still works now that I have changed it back to French for the language interface.

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It would really surprise me that changing the interface language makes searches behave differently, or would do a "reset" but I believe your story. I just tried changing my interface from English to French and my searches behaved the same. Odd.
I'm glad you got it to work right on all computers.