无法安装、卸载或运行 Paratext

Question

我有一位项目成员无法在他的笔记本电脑上运行 Paratext。

我尝试卸载它，但失败了，并显示消息“安装提前结束。”

您可以在以下位置找到日志文件

https://support.bible/?qa=blob&qa_blobid=5368230664740388823

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Answer 1

您可以尝试以下操作：

• 确保 Windows 已更新到最新版本并重启电脑
• 检查是否有防病毒程序干扰了安装。过去曾记录到 Kaspersky 和 ESET 等程序可能会导致问题。我还建议使用 Malwarebytes Anti-Malware 或 SuperAntiSpyWare 等程序进行扫描，以检查是否存在问题。
• 下载 Paratext 9.4 离线安装程序的干净副本，并重新运行安装程序

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Answer 2

Based on the log file, it looks like your initial download of the installer was not complete.

You will need to try downloading it again - maybe the Offline version will be better if you are in a place with limited internet service.

Near the bottom of the download page (https://paratext.org/download/) these is an option to download check sum files and some instructions on how to use them - these are helpful to verify that your downloaded copy of the installer is valid.