I asked the administrator of the account to remove and add the consultant again. She received the following email:
Paratext Registry [Email Removed] Fri, Sep 11, 2020 at 2:10 AM
To: Ursula [Email Removed]
This is a summary of events in the Paratext Registry for your information. Events requiring action will appear in a separate email.
Notifications for date: 2020-09-10 (UTC)
sambieni nambiga andre removed Ursula from Bible En Biali
sambieni nambiga andre added Ursula as a member to Bible En Biali
Each time she does “Send/Receive”, the server says no changes have been made by anyone since the last time Paratext received changes.
Just to note, the consultant has been added correctly to a related project “BEN Bible en Nateni”. She was added as a consultant to that project about 2 months ago.
I have checked the Consultants Projects at registry.paratext.org. There she is listed as a Consultant for BEN and BEB.
I will ask the administrator to make changes to a text to see if “Send/Receive” will then work.