I believe the log says Windows 7. I have had a poor success rate installing PT9 on “mature” Windows 7 installations.
Since the release of PT9, only 25% of Win 7 laptops successfully accepted PT9 (for me). Even though PT8 was working at the time of installation.
On another thread, others have mentioned two things that helped them:
- updating VCC DLLs
- installing all outstanding Win 7 patches.
Neither worked for me. I did all the normal troubleshooting tasks, remove AV, do SFC, do ChkDsk, HW diagnostics, etc. Only solution I found was clean install of Win10.