0 votes

All of a sudden I’m not able to download and install any resources. The following error is displayed:

Paratext was not able to connect to the DBL server to retrieve available resources.

I’m pretty sure this is a windows related error. Colleagues in the office working on a Windows 10 platform are able to download resources.
I’m still working with Windows 7.

Please help!

Paratext by (126 points)
reshown

1 Answer

0 votes
Best answer

If you are still having issues accessing DBL, please use Help > Report a problem to report the issue to us (ideally right after the problem occurs). Windows 10 versus Windows 7 should not make a difference.

by [Expert]
(16.2k points)

reshown

Related questions

0 votes
1 answer
0 votes
2 answers
0 votes
1 answer
0 votes
0 answers
Welcome to Support Bible, where you can ask questions and receive answers from other members of the community.
Don’t you know that you yourselves are God’s temple and that God’s Spirit dwells in your midst?
1 Corinthians 3:16
2,628 questions
5,370 answers
5,045 comments
1,420 users