BT complains about missing project

Question

I have a remote person who recently migrated their Draft and two BTs to PT8, and they see this message when they open the BT project properties.

“Project xxxBT is a back translation of Project xxx, but xxx is missing from this computer.”

I haven’t remotely connected yet, but was wondering if anyone has dealt with this before?

Thanks

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Answer 1

Was the base project converted using Tools > Advanced > Convert Project? If so, that would explain it, since Convert Project will change the ID of the project. They should be able to use Project Properties to hook the BT project back up to its base.

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Answer 2

The user opened the BT project properties and even though the main draft project was already selected, the opened the list and selected it again. It was resolved at that point.

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