Unable to open HBKENG resource

Question

Downloaded resources but HBKENG couldn’t open. The following message comes up whenever I open Paratext : HBKENG could not be opened - dbl\names cannot be loaded from resource because it uses the wrong password.
Could someone please explain and help me resolve this issue.
Thanks.

Answer 1

Usually this error is caused by a corrupted download (e.g. it didn’t finish downloading because of a bad internet connection). The version of the HBKENG resource I have (which might be slightly out-of-date) is 70,065 KB. If yours significantly differs in size, I’d say that this is, indeed, the cause of your problem. Either way, I would try downloading it again.

We have on our to-do list to verify resource downloads after downloading to keep this kind of error to a minimum. Hopefully that will be done in the next month or so.

Answer 2

Thanks for your reply. The size is about the same and I did try downloading twice. I will try again and let you know.

Answer 3

I have tried many times since then but I am still getting the same message. The file size is about 70028.
Don’t know what to do?

Comments

I have had this on some systems as well.

On one system the fix worked, but not the others.

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anon538219:

Don’t know what to do?

Are you able to get the resource file from someone who has successfully gotten it? It’s located in the C:\My Paratext 8 Projects\_Resources folder.

Answer 4

I don’t know of anyone nearby me to physically get the resource from them.