0 votes
Hi,
After updating PT this morning, (to 9.5.110.1) Paratext is crashing. I'd love to get back to what was working yesterday, but I can't find the repository. I don't want to go back to 9.4, which is what the website seems to offer.  Can I download recent-but-old packages from somewhere?
My guess is that they're under https://paratext.org/files/releases/9.5/filename, but I can't see the directory listing to actually pick a file.

(reinstalling the same version has not helped)
Paratext by (1.1k points)
edited by

1 Answer

+1 vote
We don't have older versions of the 9.5 installers available through the website. We have only created new 9.5 installers because of technical limitations to patches so that a new installer was required.

Look for this file:

C:\Users\{userName}\AppData\Local\Paratext95\ParatextLog.log

and send it to me directly at *Emails are not allowed*. It may contain a clue about what is causing the crash.
by [Administrator]
(3.4k points)
My email is john_wickberg at sil.org.
Thanks, it seems that actually something had got into a mess on our translation.
Moving the project directory to C:\temp forced a full download and all is now better.

The first few times it crashed there had been a message about unsaved data (with no opportunity to review it or do anything, as the content in the project window wasn't updating/moving/responding).
I don't know if some type of unsaved data would cause the crash, or how a version-upgrade would bring about that sort of unsaved data.
Glad to hear you found a work around.

Please send a problem report from Paratext. The report will contain a log that may provide clues about what caused the problem. The log is limited in size so the sooner you send it, the more likely there will still be clues.
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