We’ve had the same problem too. Sometimes it takes an inordinate amount of time to display the results window. (And it cost us a lot of money, because the team assumed PT8 was still using the BGAN satellite connection the whole time they waited for the results to display; they kept doing this for quite awhile before we figured out why their account was draining.)
Yes, there is a progress bar. But the progress bar does not always display on top of the empty results window.
PT8 has a “window focus” problem (not sure what else to call it), whereby PT8 loses track of which window or pane is supposed to have focus and stay on top. And the progress bar, which apparently is NOT a part of the results window, does at times become flipped BEHIND the blank results window. No idea how this happens, but it is not uncommon. And since the results window is subordinate to the progress bar and can’t be moved until the process is complete, there is NO WAY to find the progress bar to see what’s happening (or kill it, if need be). To normal users it looks just like a hang.
A possibly related glitch sometimes occurs when using FieldWorks, if I insert a new sense into an existing entry, the whole screen flips over to showing PT8 and brings to focus a Notes window I have open! Yeah, weird. Like neither program really knows which dialog/window/pane has the focus, or they are not telling Windows 10 correctly.
Can be frustrating if I start typing and find I’m typing in the wrong window (because the focus has shifted). UNDO doesn’t always work in that situation either.
Again, no idea why all this happens, but we’ve seen it a lot too.
My 2 cents:
- the progress bar needs to be on top, always,
- ideally, the results window could be made to populate much faster, making the progress bar pointless,
- it’d be nice if the program-wide focus problem could be found and fixed too. (NOTE: I say PT8, but it might be a Windows bug.)
