Recent S+R slowdown in Paratext 7, but not Paratext 8

Question

Recently, since January 2nd 2018, after I think a Windows update, my Paratext 7 Send and Receive dialogue window is very slow to load. It can take minutes, 3-5 minutes. This is despite reducing the number of active projects. Paratext 8 send and receive is very fast and working fine.

Is there anything I can do to fix this situation?

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Answer 1

Can you post what the progress bar says during this slow loading time?

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Comments

It just says - Loading Data - and the green progress bar moves very slowly towards the right hand side. I recently deleted quite a number of projects - from Paratext 7 - as they’d been migrated to Paratext 8. Many of them returned as New Projects, and I used Alt-Select to make them Non-Active Projects. I’m wondering if this recent action of mine may have anything to do with the slowdown?

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Well, nothing in the code looks suspicious, so I’m not sure what might be causing your issues. Could you use Help > Report a problem inside Paratext to report this issue to us? Ideally right after you see the issue. That might help us track down what is happening.

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I believe I know why it did this. See my earlier response. After I installed all these New Projects, and then made them Non-Active Projects, Paratext 7 Send and Receive loaded normally, much much faster. So I am pretty sure that is what was causing the problem. I trust this is not a problem in Paratext 8!

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