How long does send/receive stay locked?

Question

Earlier I canceled a send/receive in Paratext 8 and retried it again right away. I received an alert saying that send/receive was currently locked (by me) and to wait and try again later.

How long does one have to wait before being able to do send/receive again?

EDIT: Answer: 30 minutes

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Answer 1

Paratext 8 should normally lock the project at the beginning of the
send/receive for that project and unlock it at the end, so you should never
get a locked message if you did a successful send/receive.

I don’t see any automatic reports from you, so please send a problem report
so we can see if there are any clues in the log about why the project would
have remained locked.

We put an upper limit of 30 minutes on the project lock so that it will be
considered unlocked after that. Needed to have a fairly long time since a
send/receive on a slower connection may take a while.

John+Wickberg
Paratext Support

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Comments

Thank you, John+Wickberg.

John+Wickberg:

Paratext 8 should normally lock the project at the beginning of thesend/receive for that project and unlock it at the end, so you should never get a locked message if you did a successful send/receive.

I canceled a failing/unsuccessful send/receive.

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I reviewed the code to make sure and canceling a send/receive shouldn’t
leave the project locked, so I would still like a problem report to see
what happened in your case.

John+Wickberg

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Report sent. Incident FB 52901.

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Just in case others are interested, the problem report that drwww sent
showed that Paratext did try to do the unlock at the end of the
send/receive, but an internet problem caused the unlock to fail - request
couldn’t reach the host.

Have users send in a problem report if you hear of other cases where a
project is locked for a fairly long time - as I mentioned before a case
like this will cause it to be locked for 30 minutes. If we see this more
often, we’ll have to see if we can retry the unlock request or add some
other way to recover.

John+Wickberg

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Answer 2

When I do send/receives, I sometimes get a message like this:

Does that mean that the indicated user is doing a send/receive at the same time?
Is it only possible for one user at a time to do a send/receive of the same project?

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Comments

Yes and Yes.
This is a result of switching to a single repository for each project on the server (instead of a repository per user per project). The benefit is that the code in Paratext is much cleaner, S/R can be a little faster, and there is much less HD space used on the server. Unfortunately, the side-effect is that only one user can do a S/R on a given project at a time.

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