Why do I get JSON-RPC Request error (-3200): Setting Paratext Registration data failed! message in my Paratext 10?

Question

I changed the registration code and tried it again but no success either. Thank you for your help or advice! It would be great to use Paratext on my Mac without opening Windows!

Comments

I'm having the same problem with my PT9.5 registration code not working in PT10 Studio Preview 2. On opening Studio I get two messages saying PT Registration is not valid. Please update your registration information and try again. I've copied and pasted the code from 9.5 and it still doesn't work. I get the same error message as above. I think the registration worked on Preview 1 but am not positive.

I'm using both on a PC.

Thanks - Jan Gossner

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I have recieved the same error: JSON-RPC Request error (0): The web socket has closed for Mac OS Studio 10. Any ideas?

Answer 1

Have you seen the answer to this question?
why-cant-i-click-into-registration-information-fields

Does that help?

Comments

I am having the same error. I installed for the first time today (via Platform.Bible.Setup.0.4.0.exe). 

I received a message after installing about windows firewall, but clicked too quickly through it to realize it may be important. platform.bible.exe is allowed all on both TCP and UDP though.

This is the error I am receiving when starting the exe on the command-line:

19:57:06

[dotnet data provider]

Setting Paratext Registration data failed! System.Exception: No changes were made to the registration data

   at Paranext.DataProvider.Users.ParatextRegistrationService.SetParatextRegistrationData(RegistrationData newRegistrationData) in D:\a\paranext-core\paranext-core\c-sharp\Users\ParatextRegistrationService.cs:line 132

[/dotnet data provider]

19:57:06 Failed to save Paratext Registration information! [object Object]

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I also encountered the same error, the same error code in Paratext 10, when using the Paratext 9.5 key.
JSON-RPC Request error (-32000)

Is there no solution? It seems

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