I have received a messages from 2 different translators recently that said they couldn’t open Paratext on one of their machines, and both were able to find a solution, so I wanted to report their solutions in case it helps anybody else.
The first received this error message (as part of a longer error message) on a Windows 7 Pro machine: “Could not load file or assembly ‘System . Service Model. Version=4.0.0.0. Culture=neutral. PublicKey Token=b77a5c561934e089’ or one of its dependencies. The module was expected to contain an assembly manifest.”
He said that this was fixed by running Windows Update.
The second said that the Splash Screen appear and went away, but Paratext never opened. If he tried to open Paratext again, Windows said it was already running. This was on a recently updated Windows 10 machine.
The problem turned out to be that Avast Free antivirus was blocking Paratext from. Once he uninstalled Avast Free, Paratext opened fine. There may be a way to allow Paratext to run with Avast Free, but he’s just going to use a different antivirus program that’s provided by our IT Department.
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