PTXprint error when changing language

Question

We have just installed 2.5.12 and get an error when changing the language.

My team member can't change to Arabic.

I uninstalled and reinstalled and can't change to English, it automatically chose the first language, Arabic.

The error is

Traceback (most recent call last):
  File "ptxprint.py", line 381, in <module>
AttributeError: 'GtkViewModel' object has no attribute 'configId'

PTXprint Version 2.5.12

Then again from Unhandled exception in script

Failed to execute script 'ptxprint' due to unhandled exception:
'GtkViewModel' object has no attribute 'configId'

Traceback (most recent call last):
  File "ptxprint.py", line 381, in <module>
AttributeError: 'GtkViewModel' object has no attribute 'configId'

Answer 1

Well... I can confirm the bug. I'll put in a bug report on github.
There's a work-around to setting it, if you can figure out where ptxprint_user.cfg is stored on your machines (On linux, it's in ~/.config/ptxprint/ptxprint_user.cfg), that's a text file and you're looking for the line which starts lang=

e.g. on mine it says "lang=en.UTF-8" for English, I guess ar.UTF-8 for Arabic.
Needless to say, make a backup of the file first!

Answer 2

I had exactly the same problem, when trying to change to French UI on version 2.5.12. I have now updated to version 2.6.1 and it works as expected.

Note, however, that sometimes when I click on the language button, the menu that appears only shows Arabic and Chinese. When that happens, usually the other languages show up a bit later, sometimes even without clicking again.

Jeff

Answer 3

We are once again having this problem with the latest version, 2.6.10. In a Paratext class of 15, it happened for (at least) 2 students. For one, we tried a few more times, and it eventually worked. For the other, it continues to give the error, which is slightly different than the original error:

File "ptxprint.py", line 384, in <module>
'NoneType' object has no attribute 'prjid'

In our case, we are always trying to change the UI language from English to French.