0 votes

What do we do when the Digital Bible Library (DBL) is completely blank on a Paratext 8 installation? Reinstallation did not help.

Paratext by (109 points)

2 Answers

0 votes
Best answer

I’m assuming you are talking about File > Download/Install Resources and selecting the DBL selection.

Make sure the user has internet access. Are they getting any error messages?

Another possibility is that the user’s registration code is no longer valid, but I would expect the user to get an error message in that case.

by [Expert]
(16.2k points)

reshown

That is correct. It is not an internet issue - Internet works and able to sync all projects without any difficult. Only problem with DBL.

0 votes

Found the problem - On registration, the person told Paratext to not connect to the Internet. So this disabled the DBL access. In Tools, Options - were able to enable internet access again.

by (109 points)

Related questions

0 votes
1 answer
0 votes
1 answer
0 votes
1 answer
0 votes
1 answer
0 votes
10 answers
Welcome to Support Bible, where you can ask questions and receive answers from other members of the community.
If anyone destroys God’s temple, God will destroy that person; for God’s temple is sacred, and you together are that temple.
1 Corinthians 3:17
2,806 questions
5,657 answers
5,222 comments
1,690 users