Here were our suggestions to her:
On the USB flashdrive where you do NOT get the error:
-Rename “Shared Paratext Projects” to “Shared Paratext Projects Old”
-Do a USB Send/Receive on your computer, then the team computer, then your computer again. If that doesn’t work, try doing it on the team computer and your computer again (just making sure it gets “going”).
-If that doesn’t work, do you have a 3rd flashdrive you could try the same steps on?
If that does work, do this on both computers:
-Click on the Kope project in Paratext
-Go to Tools > Advanced > Diagnostics > Verify Project Repositories
-If it tells you it fixed anything, try the USB steps above again
-If it gives you a problem report, we can’t fix it from the village.
If you get a problem report, do this on the Kope machine:
-Put a USB flashdrive into the Kope computer
-Click on the Kope project
-Go to File > Backup project to File
-Click Browse and choose a location on the UBS flashdrive
-Type your name
-Click OK
Also if you get a problem report, do this on the Kope machine:
-Go to Home > Paratext8Projects
-Copy the whole Kope folder to the USB flashdrive